Hepburn Shire Council is a leading local government area in Victoria, Australia, located in the central part of the state. When the Hepburn Shire Council first set out to address psychological health and safety in the workplace, they faced a daunting challenge. Without a clear roadmap, they were unsure how to begin the critical task of safeguarding their employees’ mental wellbeing. That’s where InCheq came in. We offered a simple yet powerful solution that not only made the process achievable but also highly effective.

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The Challenge: Navigating Uncharted Waters

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Psychological safety was high on Hepburn Shire Council’s agenda, but they didn’t know where to start. The task felt overwhelming: how do you assess something as complex as psychosocial hazards when you lack the tools, frameworks, or expertise? They knew that addressing these risks was essential to creating a supportive work environment, but the path forward was anything but clear.

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The Solution: A Game-Changing Approach

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Enter InCheq, specialising in psychological health and safety solutions. InCheq’s platform was exactly what the council needed. A user friendly, step-by-step guide to understanding and managing psychosocial risks in the workplace. The software walked them through the entire process, from deploying surveys to employees, tracking participation rates, and finally presenting the results in an easy to understand format.

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One of InCheq's platform standout features was its focus on confidentiality. Ensuring employees felt safe to share their honest opinions was crucial, and InCheq’s strict anonymity thresholds made sure that every response was protected.

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Smooth Implementation, Minimal Disruption

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The Hepburn Shire Council quickly integrated InCheq’s platform into their workflow with minimal disruption. The software’s intuitive design required little training, allowing them to get up and running almost immediately. This seamless integration ensured that their day to day operations continued without a hitch, while still making significant strides in managing workplace psychosocial risks.

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The Results: A Profound Impact

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The results spoke for themselves. Employee engagement soared, with participation rates far exceeding expectations. The easy to use survey and platform made it simple for staff to contribute their insights, and the high response rate reflected the trust employees had in the process.

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InCheq’s software transformed raw data into insightful, visual reports, helping leadership at Hepburn Shire Council identify areas of concern and take action. In addition, Hepburn Shire Council was recognised for significant progress in building a positive health and safety culture, taking out the OHS Leadership/Achievement award at the Victorian WorkSafe Awards 2024. 

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Our Workplace Psychosocial Hazard Assessment report provided a clear, actionable roadmap for proactively addressing psychosocial hazards, setting the council on a path to creating a safer, more supportive workplace.

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A Testimonial from the Heart of the Council

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John Keehner, Coordinator of Work, Health, and Safety at Hepburn Shire Council, shared his experience:

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"Accessing psychological health and safety was a daunting task for us. We didn’t know where to begin or what questions to ask or how to ask them, but InCheq and their innovative approach did everything and made this once daunting task a breeze. The software was self-explanatory and transparent, clearly showing each stage of the project and survey response rates. The confidentiality of the survey was key for us, and at no stage of the project was this an issue. We had full confidence that confidentiality of our employee opinions was as important for InCheq as it was for us.

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The employee response rate exceeded our expectations, a testament to InCheq's targeted approach and the ease for employees to access and complete the survey. The app shows results of the survey comprehensively and visually, making it a great resource to inform our leaders on what psychosocial hazards are present at our workplace.

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The accompanying Hazard Assessment report has provided us a roadmap to create a safer and more supportive work environment that will proactively address psychosocial hazards."

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InCheq’s Lasting Impact

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InCheq’s innovative approach helped Hepburn Shire Council turn a complex and overwhelming task into a manageable and successful project. With high employee engagement, clear insights, and a focus on confidentiality, InCheq empowered the council to proactively protect their staff’s psychological wellbeing. It’s a powerful reminder of the impact that thoughtful, well designed tools can have on workplace safety and mental health.

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InCheq’s partnership with Hepburn Shire Council stands as a testament to how smart solutions can create real change, helping organisations support their teams and foster a healthier, more resilient work environment.

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Book a free discovery call here.

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