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Case study showing how Yarra Trams engaged InCheq to conduct a comprehensive Psychosocial Safety Gap Analysis and Maturity Assessment using the Safe Minds Index®, delivering a board-endorsed transformation roadmap ahead of Victoria's OHS (Psychosocial Health) Regulations 2025. Phase 2 commenced Q1 2026.

Yarra Trams: A Board-Endorsed Psychosocial Safety Roadmap

How Melbourne's tram network established a defensible psychosocial safety position ahead of Victoria's OHS (Psychosocial Health) Regulations 2025.

Workforce
2,600+
Network
250km
Routes
4
Trips/year
200M+

The context

With Victoria's OHS (Psychosocial Health) Regulations 2025 coming into effect on 1 December 2025, Yarra Trams engaged InCheq to conduct a comprehensive Psychosocial Safety Gap Analysis and Maturity Assessment. The organisation needed a clear picture of its current position, a compliant path forward, and a roadmap the board could endorse.

The work

Safe Minds Index®

Assessed current policies, systems, and practices against regulatory requirements across all 10 Pillars.

Maturity Assessment

Evaluated organisational maturity using the five-level framework, from Basic through to Optimising.

Industry Benchmarking

Compared Yarra Trams' position against transport sector benchmarks to identify relative strengths and priorities.

Strategic Roadmap

Developed a phased transformation plan with clear milestones, quick wins, and long-term capability building.

Key outcomes

  • Clear compliance position against the new Victoria OHS (Psychosocial Health) Regulations 2025
  • Board-endorsed transformation roadmap with phased milestones, approved by the Safety First Committee board
  • Strengths identified across safety culture, support systems, and consultation
  • Phase 2 psychosocial risk assessment commenced Q1 2026
The assessment gave us a clear, practical view of where we stand and what we need to strengthen. InCheq's approach was straightforward, evidence-based, and grounded in how our operations actually work. The roadmap they delivered gives us confidence that we're heading into the new regulations with the right focus and a solid plan.

Michael Newton

Director of Absence Management & Return to Work

Yarra Trams

Discuss your psychosocial safety position

Start with a governance briefing or explore the framework that underpinned this work.

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